Responsible gambling

At Casino Infinity, we care about our players' well-being and safety. We want to ensure that you have a fun and enjoyable experience while playing on our platform. However, we also understand that gambling can be addictive, and it's essential to play responsibly.

Self-Exclusion

If you feel that your gambling habits are becoming problematic or you're experiencing difficulties with controlling your spending, we encourage you to take a break from gaming. Our self-exclusion feature allows you to temporarily or permanently exclude yourself from our platform.

To initiate self-exclusion, please contact our support team via email at [email protected]. We will ensure that your account is blocked for the agreed-upon period, and we'll guide you through the process of reactivating it when you're ready to resume gaming.

Deposit Limits

We offer a range of deposit limits to help you manage your bankroll effectively. You can set daily, weekly, or monthly deposits to suit your needs. To adjust your deposit limit, please follow these steps:

1. Log in to your account and navigate to the Responsible Gaming section.
2. Click on "Deposit Limits" and select the type of limit you wish to apply (daily, weekly, or monthly).
3. Set the desired amount for each period.

Time-Outs

If you're concerned about your gaming habits or feel that you need a break, we offer time-out options:

1. Short Time-Out: Temporarily suspends your account for 24 hours.
2. Medium Time-Out: Blocks your account for 7 days.
3. Long Time-Out: Excludes you from our platform for 30 days.

To initiate a time-out, please contact our support team via email at [email protected].

Responsible Gaming Tools

We provide various responsible gaming tools to help you manage your gaming experience:

1. Session Limit: Sets a limit on the amount of time you can spend playing.
2. Cool-Down Period: Imposes a delay between gaming sessions.
3. Loss Limits: Allows you to set limits on your potential losses.

To access these features, please navigate to the Responsible Gaming section in your account and follow the prompts.

Help Resources

We're committed to providing a safe and supportive environment for all our players. If you need help or advice on responsible gaming, please reach out to:

• GAMSTOP: A UK-based service that allows you to self-exclude from multiple online casinos.
• GamCare: A leading organization offering guidance and support for problem gamblers in the UK.
• BeGambleAware: A charity providing resources and information to help individuals manage their gaming habits.

By taking responsibility for your gaming, you'll be able to enjoy our platform while maintaining a healthy relationship with it. If you have any questions or concerns about responsible gaming, please don't hesitate to contact us at [email protected].